Outsourcing and temporary services: What is the difference? Which one does your company need?

Also known as the process of externalizing services, outsourcing has gained ground among companies because it allows them to better focus and distribute their resources, relying on companies that specialize in certain areas. However, there are similar modalities that tend to confuse those seeking these alternatives. Today we review the offers on the market and answer: which one does your company need?

Transitional services:

According to information contained in the Chilean National Congress Library (BCN), a temporary employment agency (EST) is a company whose corporate purpose is to supply workers to a user company to perform a specific task of a temporary or occasional nature. They are hired to cover situations such as periods of sick leave, breaks, or maternity leave. It is also common for situations that are extraordinary to the company's usual work (for example, holding fairs or developing events).

Outsourcing:

This involves hiring other firms that specialize in specific processes, such as personnel recruitment or payroll and finance, to name a few. Outsourcing allows the company to focus on its strengths, making it more competitive and efficient.

Outsourcing and temporary services are not the same thing: In the case of temporary services companies, they exclusively provide workers who are specialized in various areas. In the case of outsourcing, it corresponds to the hiring of an external company for the development of specific processes, developed through the combination of Human Resources specialists and a robust application platform. 

In temporary employment agencies, contracts cannot be renewed, as they are for specific periods of time. This does not happen in outsourcing, as it is the contracting of a service.

Now then: Which one does your company need?

If you are looking to strengthen your staff with new workers, or need to fill a position for a specific period, you should request a quote from a temporary employment agency.

On the other hand, if you want the development of an area of your company to be carried out by professionals from another company and, at the same time, accelerate the digital transformation process within that area, then what you need is outsourcing.

Take advantage of these outsourcing models and use your resources much more efficiently. Leave the complex and time-consuming processes to the experts and focus your team's energy on excelling in increasingly competitive markets. Be part of the change with the specialized advice of Wiseplan, leaders in outsourcing.

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